Global HR Operational Analyst

Overview

Support Capco’s global contingent workforce through accurate, efficient and people-focused HR operations. Help deliver a consistent and efficient experience across the contingent worker lifecycle while working with HR colleagues and stakeholders across Capco’s locations.

What you'll do

• Support end-to-end operational processes for contingent workers globally, including onboarding, worker changes and offboarding activities.
• Coordinate and support Purchase Order (PO) creation and related operational activities.
• Work with relevant stakeholders to ensure information is complete, accurate and processed in line with established procedures.
• Maintain accurate contingent worker data, records and documentation.
• Complete appropriate checks and provide information and evidence to support internal and external audit requirements.
• Respond to operational queries and collaborate with HR colleagues and global stakeholders to resolve issues.
• Maintain consistent processes and identify opportunities for continuous improvement.

What you'll need

• Experience supporting the contingent worker lifecycle, including onboarding, worker changes and offboarding.
• Experience with PO creation or purchase-to-pay processes and working with Finance, Procurement or other supporting teams.
• Experience supporting HR operations, contingent workforce processes, HR shared services or a comparable operational environment.
• Strong attention to detail and organisational skills.
• Experience maintaining accurate records and working with operational processes and data.
• Experience working with process controls, documentation and audit requirements.
• Understanding of the importance of maintaining clear and accurate records.
• Clear communication and stakeholder management skills.
• Ability to collaborate effectively with colleagues across different teams, locations and time zones.

Nice to have

• Experience using SAP SuccessFactors HR systems.
• Experience in vendor management systems or other platforms supporting contingent workforce administration.
• Exposure to global HR Operations, shared services, audit activities or operational controls across multiple countries.

Details

• Location: Bangalore, India.
• Report to the US-based Global HR Operations Manager.
• Work with HR colleagues and stakeholders across Capco’s locations.