Global Partner Program Operations Manager

Overview

Own the localization, adoption and day-to-day execution of the Global Partner Program across APJ, working with field teams and partners to remove friction and drive partner-led growth.

What you'll do

• Own the localization and continuous evolution of the Global Partner Program for APJ.
• Build direct, tight feedback loops with APJ field teams and partners to identify market gaps, operational friction, and growth opportunities, and translate those insights into rapid program improvements.
• Drive high-velocity partner initiatives that impact partner productivity and top-line revenue across APJ.
• Own readiness, launch timing, stakeholder alignment, and change adoption for all regional program releases.
• Write clear, crisp, and accessible partner resources, including Incentives guides and playbook updates.
• Drive key operational rhythms, including Partner Advisory Boards, onboarding workflows, and partner communications.
• Define and track KPIs across ROI, compliance, and partner-driven revenue, and use analytical tools to uncover insights and performance bottlenecks.
• Act as the connective tissue between Sales, Marketing, Product, and Legal to ensure partner programs drive core business priorities.
• Collaborate globally to capture, refine, and deploy partner productivity playbooks at scale.
• Manage program investments, including Market Development Funds (MDF) allocations and incentive payouts.

What you'll need

• 3-6 years of partner program or operations experience, ideally within fast-growing tech/SaaS environments.
• Proven track record of managing complex, moving initiatives from strategy to execution without step-by-step direction.
• Ability to write concise, easy-to-understand program documentation, partner guides, and executive updates.
• Comfortable digging into metrics, finding signals in data, and translating numbers into strategic action items.
• Excellent judgment and ability to break down complex cross-functional challenges into simple, scalable solutions.
• Exceptional communication skills with the ability to align, influence, and unblock cross-functional partners at all levels.
• Tooling experience with Salesforce (SFDC) Partner Relationship Management (PRM) platforms (e.g., Impartner), Google Workspace, and Tableau or similar analytics/BI platforms.

Details

• Location: Bengaluru, India.
• Work mode: onsite.