Global Planning and Analytics Lead

Overview

Lead global planning and analytics for service parts and supply chain, and build and manage a planning and analytics team based in India.

What you'll do

• Own end-to-end global planning processes to ensure all parts are planned and procured on a timely basis to meet service, operational, and customer commitments.
• Translate demand signals, service requirements, and business priorities into executable supply and procurement plans.
• Proactively identify risks, constraints, and opportunities within the supply network and drive mitigation strategies.
• Lead the alignment of fulfillment and stocking strategies for service parts, balancing service-level targets, inventory investment, and supply flexibility.
• Define differentiated stocking strategies by part criticality, lifecycle, region, and service model.
• Partner with Service and Operations teams to ensure consistent execution of global service parts strategies.
• Drive automation and digitization of planning and analytical workflows, reducing manual effort and increasing scalability and accuracy.
• Design, develop, and deploy AI-enabled tools and models for demand forecasting, inventory optimization, scenario planning, and exception management.
• Champion standardization of processes, data models, and metrics across regions and business units.
• Leverage SAP platforms (e.g., S/4HANA, APO/IBP, or equivalent) to support integrated planning and execution.
• Develop and govern BI dashboards and analytics (e.g., Power BI, SAP Analytics Cloud, or similar) to enable real-time decision-making and executive visibility.
• Ensure data integrity, consistency, and alignment across planning, procurement, and fulfillment systems.
• Build, lead, and develop a high-performing planning and analytics team in India.
• Establish clear roles, performance expectations, and career development paths for team members.
• Foster a culture of continuous improvement, analytical rigor, innovation, and accountability.
• Serve as a global leader, effectively collaborating across time zones and cultures.
• Act as a trusted partner to senior leaders across Supply Chain, Operations, Service, Finance, and IT.
• Lead global planning governance, cadence reviews, and performance management routines.
• Communicate complex analytical insights clearly to executive and non-technical audiences.

What you'll need

• Bachelor's degree in Engineering, Supply Chain, Operations, Analytics, or a related field.
• 10+ years of experience in global planning, supply chain, service parts, or analytics roles.
• Proven experience in service parts planning and fulfillment.
• Strong hands-on exposure to SAP planning and execution systems.
• Demonstrated experience building or deploying automation, AI, or advanced analytics solutions.
• Experience leading and managing teams in India or other global delivery centers.
• Strategic thinking with strong execution focus.
• Advanced analytical and problem-solving skills.
• Deep understanding of service parts and supply chain dynamics.
• Digital and AI-first mindset.
• Strong people leadership and cross-cultural collaboration.
• Excellent communication and stakeholder management skills.

Nice to have

• Master's degree in a related field.
• Experience with inventory optimization and AI-level modeling.
• Exposure to Power BI, SAP Analytics Cloud, or similar BI tools.
• Background in large, complex, global manufacturing or service organizations.

Details

• Location: Mumbai.
• Team is India-based.