Group Account Supervisor - Healthcare and Pharmaceutical Advertising

Overview

Group Account Supervisor responsible for managing and growing a book of business and the associated account team(s), setting team direction and facilitating team members' growth in healthcare and pharmaceutical advertising.

What you'll do

• Provide solid insights to the strategic development process.
• Develop and maintain a deep familiarity with the client's market, including disease state, treating clinicians and influencers and their professional societies, competitive companies and technologies, and the current and future state of treatment.
• Develop and maintain senior-level relationships at multiple agency-of-record accounts (director level and above).
• Touch base with senior-level clients regularly to identify opportunities or issues early.
• Communicate comfortably and productively with any level of client at any time, regardless of daily interactions.
• Expand contacts within client and prospect organizations that will strengthen agency relationships.
• Create an atmosphere where issues regarding pricing, performance, and team can be constructively discussed.
• Remove ambiguity and guide conversations to secure needed agency clarity.
• Support the agency's point of view at the highest levels of the client organization.
• Oversee the development and maintenance of financial documents (scopes, forecasts, reconciliations, reports, etc.).
• Provide ongoing guidance to staff on pricing, revisions, and forecasting.
• Report early and often on any changes to the financial picture.
• Identify client and job issues as early as possible and provide a rationale and guidance on next steps.
• Problem-solve across the agency to address inefficiencies and communication gaps that impact profitability.
• Identify and develop opportunities for organic growth and productivity.
• Review jobs supporting new strategies.
• Work in lockstep with project managers and effectively troubleshoot issues that arise.
• Demonstrate mastery of more junior account responsibilities and provide training and oversight on all as needed.
• Supervise account team members, communicating clear goals and providing timely feedback.
• Evaluate performance and skill level of account personnel.
• Identify unmet training needs and training opportunities.
• Monitor and balance scheduling and overall workload for the team.

What you'll need

• Bachelor's degree.
• 7 years of agency experience.
• Willingness to travel domestically and/or internationally, which may include overnight stays.
• Competencies: leadership, communication, analytical and strategic thinking, flexibility.

Nice to have

• Local to Boston, MA.
• Pharma/healthcare agency launch experience.

Details

• Location: Remote, United States.
• Candidates must be legally authorized to work in the country of employment without employer sponsorship.
• Reasonable estimate of the current range: $100,000 to $139,000 USD.
• Eligible for a discretionary annual bonus, health insurance, retirement savings benefits, life and disability insurance, parental leave, and paid time off.