Implementation Consultant

Overview

Implementation Consultant (Core Implementation Manager) leading end-to-end SaaS implementations for enterprise customers, from kickoff through production go-live.

What you'll do

• Manage the SaaS deployment lifecycle for enterprise clients from kickoff to production.
• Create rollout strategies with timelines, milestones, risk mitigation, and resource planning.
• Run launch meetings to define scope, governance, success metrics, and stakeholder objectives.
• Lead delivery across multiple simultaneous customer engagements.
• Capture, confirm, and archive business and technical specifications with clients.
• Own project scope, scheduling, budgeting, risk identification, and change management.
• Drive production readiness assessments and supervise client go-live procedures.

What you'll need

• Oversee the full deployment lifecycle of enterprise-level SaaS solutions.
• Manage customer-facing projects from initial kickoff through production sign-off.
• Configure, test, and verify complex platform workflows aligned to business needs.
• Handle project scheduling, risk identification, change management, and stakeholder reporting.
• Coordinate across Product, Engineering, Customer Success, and Support teams.
• Communicate in professional English.
• Availability to support the US operational window from 7:00 PM IST to 4:30 AM IST.

Nice to have

• Project Management certification (PMP, PRINCE2, Agile, Scrum, or equivalent).
• Experience implementing customer data, marketing tech, advertising tech, cloud platforms, or enterprise SaaS products.
• Experience using Jira, Confluence, Microsoft Project, Smartsheet, Asana, or similar tools.

Details

• Location: Hyderabad.
• Hybrid work model with office attendance at least three days weekly.