IMS GSS Specialist I

Overview

Support the Investigator Management Solutions (IMS) Global Support Services team by processing invoices and performing data entry, case management and related back-office tasks in the Hyderabad hybrid role.

What you'll do

• Work on the invoice form site, entering data through trackers, managing cases and performing overall data entry tasks.
• Review invoices and validate information for accuracy.
• Update records in internal systems and ensure all data is processed in accordance with established guidelines and service level agreements (SLAs).
• Handle case-related queries and maintain documentation.
• Track work queues.
• Collaborate with internal stakeholders to resolve discrepancies in a timely manner.

What you'll need

• Minimum of 1-2 years of experience in data entry, invoice processing, back-office operations, or a similar support role.
• Any graduate degree.
• Strong verbal and written communication skills.
• Ability to read, understand, and draft professional emails.
• Good attention to detail.
• Basic analytical and problem-solving skills.
• Proficiency in Microsoft Office applications.
• Strong Excel proficiency.
• Ability to manage multiple tasks while maintaining accuracy in a fast-paced environment.
• Accurate data entry.
• Handling payment-related data.
• Key skills: Clinical Trials, CTAs, Project Coordination, Documentation Management, Stakeholder Communication, Quality Assurance, Compliance, Clinical Operations Support.

Nice to have

• Reporting capabilities.

Details

• Location: Hyderabad, India.
• Work mode: Hybrid.