Inside Sales Representative

Overview

Support sales of Microchip products through customer engagement, opportunity support and day-to-day sales operations, working closely with field sales, application engineering and channel partners.

What you'll do

• Maintain a deep understanding of the client's worldwide demand, both direct and through subcontractors, and regularly analyze and anticipate future trends
• Maintain an open backlog to avoid customer supply issues
• Handle export compliance
• Work in team with Client Engagement Managers to understand the client's end market, competitive situation and growth drivers, and co-create alignment between client needs and Microchip capabilities, including setting expectations on process improvements and logistic services
• Be the main interface for the development and maintenance of logistic programs
• Load new orders and action amendments to meet customer requirements
• Act as customer/factory liaison, dealing with progress enquiries
• Keep close contact with the customer's purchasing office to meet and exceed service level expectations
• Overview EDI transactions and check that order entries and change orders are successfully supported
• Keep closely in contact with other Microchip offices worldwide to ensure efficient communication and teamwork
• Run, review and distribute periodic reports as requested
• Keep the customer database updated
• Order samples as required to support future opportunities
• Support Accounts Receivable in Ireland when necessary to resolve overdue payment issues
• Assist with sales office administration, planning and arranging events
• Other duties as assigned
• Demonstrate and adhere to the Microchip values

What you'll need

• Degree holder with at least 3 years of experience in sales support
• Proficient in Microsoft Office programs, specifically Excel, Word and PowerPoint
• Excellent verbal and written communication skills
• Fluent in English, written and spoken (mandatory)
• Excellent organization skills
• Service oriented
• Ability and willingness to work in a dynamic international environment and communicate with different cultures
• Ability to work proactively, anticipating and resolving customer issues
• Detail oriented and precise
• Sound business sense and ability to judge when to escalate, formulating a business case for Business Unit or Sales Management evaluation

Details

• Location: Bangalore, India
• Travel: 0% to 25%