Insurance Fund Accounting - Senior Manager

Overview

Senior Manager for Insurance Fund Accounting, overseeing the day-to-day management and service delivery of a functional or oversight team, with accountability for NAV and yield accuracy and SLA adherence across shared services, outsource locations and Client Operations.

What you'll do

• Oversee the activities of staff, working closely with direct reports, to ensure consistency of policy adherence and procedures.
• Manage day-to-day activities and controls, and facilitate timely resolution of issues.
• Propose and implement workflow changes and supporting technical solutions to improve productivity and profitability.
• Keep abreast of regulatory compliance and developments for the assigned area and apprise staff as necessary.
• Identify and analyze operations risks related to current and potential business, and recommend procedural changes and controls as needed.
• Create and use quality service measurement tools to ensure compliance with operational standards, SLAs and SOPs, and create management reporting as needed.
• Coordinate and manage projects within the department and/or with BU Shared Services, COEs and Client Operations teams.
• Identify and report or escalate unusual or potentially suspicious transaction activity in accordance with corporate policy and operating procedures.
• Conduct periodic performance reviews; provide ongoing counsel, training, development and motivation of staff.
• Participate in hiring, salary, promotional and termination recommendation processes.
• Act as a focal point of contact to maintain strong client relationships, participate in client meetings, and ensure the team responds to client inquiries.
• Provide guidance and training to peers globally, and support and participate in employee engagement.
• Collaborate with peers globally using standard technology, best practices and optimal functions within an efficient global operating model.

What you'll need

• Good understanding of financial services and investment products.
• Excellent communication skills.
• Problem solving and analytical skills.
• Ability to work on MS Office (Excel, Word and PPT).
• Strong attention to detail and a focus on service.
• Ability to prioritize multiple responsibilities to meet internal and industry deadlines, perform under pressure and manage high volumes.
• Strong communication, interpersonal, organizational and time management skills.
• Demonstrated ability to lead within the team and amongst peers.
• Graduate degree in Business, Accounting, Finance or equivalent experience.
• 8+ years of experience in related accounting or finance field.

Nice to have

• Graduate degree in Business, Accounting, Finance or equivalent experience.
• 8+ years of experience in related accounting or finance field.

Details

• Location: Bangalore, India.
• Shifts: North America shifts.