Internal Communications, Lead (Individual Contributor)

Overview

Lead Motive's internal communications program, owning how employees are informed, aligned and inspired across the company. This is a senior individual contributor role.

What you'll do

• Own the strategy and execution of Motive's internal communications program, ensuring employees are informed, aligned, and engaged during company updates, organizational changes, and major announcements
• Lead planning, narrative, and production for All Hands and other company-wide forums, from executive talking points through delivery
• Build and grow Motive's internal video communications capability, producing executive updates, milestone recaps, and storytelling content that make company priorities land with employees
• Continuously find new and engaging ways to reach employees, evolving our channel mix, formats, and cadence beyond one-off announcements
• Own internal channels (Slack, email, and video) and ensure messaging is precisely targeted, well-timed, and consistent across audiences
• Draft and refine executive communications, including CEO and leadership messages, talking points, and briefing materials for internal moments
• Partner with Corporate Communications, Legal, and People teams to develop proactive and reactive communications plans for sensitive or high-stakes announcements
• Ensure internal-first alignment so employees hear key news before or alongside external audiences, and that messaging stays consistent across internal and external channels
• Develop feedback and listening mechanisms (surveys, pulse checks, forums) to measure employee sentiment and communications effectiveness, and use those insights to improve programs over time
• Build relationships with executives, People, and cross-functional leaders to serve as a trusted advisor on internal messaging and change communications

What you'll need

• 10+ years of experience in internal, corporate, or executive communications, with a track record of leading internal communications at a high-growth company
• Proven experience producing All Hands and other executive forums, from narrative development through live or recorded delivery
• Hands-on experience building video communications and modern, multi-channel employee engagement programs
• Strong executive presence, with experience advising and writing for C-suite leaders
• Exceptional storytelling and writing skills, with the ability to translate complex or sensitive company priorities into clear, memorable messaging
• Experience supporting crisis, issues, or change communications in partnership with Legal and Corporate Communications
• Strong project management and cross-functional collaboration skills, with the ability to manage multiple priorities in a fast-paced environment
• Bachelor's degree in Communications, Journalism, Public Relations, or a related field
• Comfort using AI-enabled tools to support messaging development and communications analysis, with sound judgment around appropriate use

Nice to have

• Advanced degree

Details

• Location: United States, remote
• Employment is a senior level individual contributor position
• Compensation range: $160,000 — $190,000 USD, depending on where you reside
• Benefits include health, pharmacy, optical and dental care, paid and sick time off, short and long term disability, life insurance and 401k contribution, subject to eligibility
• Some interviews or new-hire training sessions may be held in person at one of Motive's global offices
• Subject to a possible non-compete covenant depending on role and primary work location, with exceptions for lawyers, interns, employees in CA, MN, MT, ND, OK, or where otherwise prohibited by law
• Applicants must be authorized to receive and access commodities and technologies controlled under U.S. Export Administration Regulations