IT Application Owner Specialist, VP

Overview

Accountable leadership role for a portfolio of business-critical applications, setting technology direction and governance to maintain stability, security, resilience and regulatory compliance.

What you'll do

• Determine appropriate technological solutions to balance delivery and compliance.
• Identify gaps in current infrastructure solutions and implement improvements while ensuring compliance with technical roadmaps.
• Improve the safety and security of IT applications, compliance with internal and external standards, and operational readiness.
• Provide accountable leadership for audit and regulatory remediation relating to the application portfolio, ensuring root causes are addressed, evidence is complete, commitments are delivered on time, and overdue or high-risk findings are escalated promptly.
• Own the identification, assessment and treatment of technology and application risks, challenge control effectiveness, sponsor proportionate remediation, and ensure material risks, dependencies and risk-acceptance decisions are transparently reported to senior governance forums.
• Contribute to and assist the implementation of policy and strategy specific to IT management and Information Security.
• Identify and sponsor opportunities to adopt new technologies and engineering practices where they deliver measurable business, resilience or control benefits, supported by architecture, security, risk, cost and implementation assessments before adoption.
• Be accountable for the availability, stability, capacity and performance of applications across production and non-production environments, ensuring measurable service outcomes, effective resilience testing, and timely escalation and remediation of material operational risks.
• Establish and govern the L3 support model with development and infrastructure teams, ensuring clear ownership, effective major-incident response, root-cause remediation, knowledge continuity and measurable improvements in service reliability.
• Ensure policy compliance for the application and identify and own projects necessary to ensure it (e.g. security monitoring).
• Manage the technical roadmap of the application (technology roadmap compliance) and estimate/budget the capacity needed.
• Represent the application portfolio in Domain Expert Meetings and senior governance forums, providing clear recommendations on investment, risk, sequencing and delivery feasibility; challenge project estimates and maintain oversight of Run the Bank and total application costs.
• Define non-functional requirements and ensure project teams apply them in projects.
• Set and govern the assurance framework for projects and changes affecting the application portfolio, ensuring test strategies, architecture and risk assessments, implementation plans and operational-readiness evidence meet agreed standards; challenge material gaps and hold delivery owners accountable for remediation before approval.
• Ensure availability of all necessary application/service knowledge and documentation.

What you'll need

• Extensive relevant experience of 12 to 15 years, including a sustained track record of accountable leadership for complex, business-critical application portfolios within a large, regulated organisation.
• Proven leadership across technology risk, IT Run the Bank and production support, with accountability for service performance, operational resilience, control effectiveness and prioritization across competing business demands.
• Demonstrated ability to apply recognized risk and control frameworks, including COBIT and the ISO 27000 series, to application governance, control design, assurance and senior risk decision-making.
• Proven experience leading technology risk, audit and regulatory remediation, including root-cause analysis, delivery of sustainable corrective actions, evidence-based closure and escalation of material issues.
• Technical background required, with experience in a Java Enterprise environment and knowledge of web and application servers.
• Proven ability to lead and influence geographically distributed, cross-functional teams, including setting direction, clarifying accountability, resolving delivery conflicts and sustaining performance across organizational boundaries.
• Familiarity with Agile team management tools (JIRA, Confluence).
• Strong business and financial management capability in a technology environment, including investment prioritization, budgeting, cost transparency, capacity planning and delivery estimates and commercial assumptions.
• Executive-level communication and stakeholder-management skills, with the ability to translate complex technology and risk topics into clear recommendations, constructively challenge senior stakeholders and build alignment across Business, Technology, Risk and Control functions.
• Proven portfolio planning and execution capability, including prioritizing competing commitments, managing interdependencies and capacity, establishing credible delivery plans and intervening decisively when milestones, controls or outcomes are at risk.
• Demonstrated executive judgement and adaptability in complex, fast-changing environments, with the ability to reprioritize across material risks and business commitments, make timely decisions with incomplete information, and communicate trade-offs and consequences clearly.
• Strong analytical and crisis-leadership capability, with a record of structuring ambiguous problems, mobilizing the right experts, making timely risk-based decisions and ensuring root causes and systemic improvements are addressed.
• Proven skills in all business management activities.
• Proven ability to sponsor the responsible adoption of AI tools to improve productivity, decision-making and workflows at scale, applying critical judgement and ensuring appropriate governance, data protection, human oversight and accountability for AI-enabled outcomes.
• Proven ability to leverage AI tools to enhance productivity and optimise workflows to solve business problems, applying critical judgment to ensure responsible and ethical use of data and AI outputs.

Nice to have

• Hands-on ITIL experience.

Details

• Location: Mumbai, India.
• Corporate title: Vice President.