IT Intern – Gadget & Tech Support Operations

Overview

The IT Intern will manage IT gadgets for Data Collectors (DCs) and Internal Coordinators (ICs), ensuring end-to-end setup, troubleshooting, and maintenance to keep video data collection running without interruption.

What you'll do

• Handle and manage IT gadgets including iPhones, SD cards, and SD card readers.
• Set up and manage Apple IDs/accounts on iPhones per project requirements.
• Troubleshoot iPhone, SD card, and data transfer issues.
• Upload video data from SD cards to rigs/systems while ensuring data integrity.
• Format SD cards after data upload following defined SOPs.
• Coordinate for gadget availability and readiness with Inventory/Ops teams.
• Support ICs and DCs during live operations in case of technical failures.

What you'll need

• Strong hands-on knowledge of iPhones and the iOS ecosystem.
• Experience or familiarity with Apple ID creation and management.
• Basic understanding of data transfer, storage devices, and formatting.
• Good troubleshooting and problem-solving skills.
• Ability to explain technical concepts clearly to non-technical users.
• Comfortable working with multiple devices simultaneously.
• Quick learner interested in keeping up with tech updates.

Details

• Location: Kormangala, Bangalore (Bengaluru, Karnataka, India).
• Shifts: multiple morning and night shifts; process runs 24/7.