IT Quality Intermediate Analyst

Overview

An intermediate IT Quality analyst role supporting User Acceptance Testing, product rollout into production, and quality monitoring across the software development life cycle at Citi.

What you'll do

• Support initiatives related to the User Acceptance Testing (UAT) process and product rollout into production.
• Work with technology project managers, UAT professionals and users to design and implement appropriate scripts and plans for an application testing strategy or approach.
• Conduct a variety of moderately complex process monitoring, product evaluation and audit assignments; report issues and make recommendations for solutions.
• Ensure project standards and procedures exist, are clearly documented and are followed throughout the software development life cycle; recommend enhanced documentation.
• Monitor products for conformance to standards and processes for conformance to procedures.
• Document findings and perform preliminary root cause analyses to provide recommended improvements.
• Ensure all corrective actions are assigned, documented and completed.
• Verify traceability in project work products.
• Gather, maintain and create reports on quality metrics.
• Provide informal guidance to new team members.
• Independently exercise judgement and decision-making in managing day-to-day responsibilities, including evaluating complex situations, resolving issues and determining appropriate courses of action.
• Take ownership of decisions and deliverables within remit and be accountable for delivery outcomes, including quality and timelines.
• Appropriately assess risk when business decisions are made, driving compliance with applicable laws, rules and regulations and adhering to Policy.
• Escalate, manage and report control issues with transparency.
• Perform other duties and functions as assigned.

What you'll need

• 5+ years of Quality Assurance (QA) experience in the Financial Services industry.
• Experience in requirement reviews, with the ability to identify, communicate and document discrepancies.
• Understanding of QA within the Software Development Lifecycle (SDLC) and QA methodologies.
• Understanding of quality processes.
• Demonstrated logical analysis skills, attention to detail and problem solving.
• Proven ability to work to deadlines.
• Consistently demonstrates clear and concise written and verbal communication skills.
• QA experience in defining, designing and executing test cases.
• Bachelor's/University degree or equivalent experience.

Nice to have

• 5+ years of Quality Assurance (QA) experience in the Financial Services industry.

Details

• Location: Pune, Maharashtra, India.
• Employment type: Full time.
• Job family: Technology Quality, within the Technology job family group.