IT Quality Senior Analyst - Assistant Vice President

Overview

Senior IT Quality role at Citi (Assistant Vice President level) responsible for UAT, product rollout, quality assurance, process audits and quality metrics across the software development life cycle.

What you'll do

• Take responsibility for initiatives related to User Acceptance Testing (UAT) and product rollout into production, making recommendations of solutions and improvements.
• Perform software quality assurance testing where required.
• Conduct complex process monitoring, product evaluation and audit assignments; report issues and make recommendations for solutions.
• Ensure project standards and procedures exist, are fully and clearly documented and are followed throughout the software development life cycle; recommend enhanced documentation.
• Monitor products for conformance to standards and processes for conformance to procedures; identify risks and recommend solutions; ensure annual organizational reviews of standards and procedures are conducted.
• Document findings and perform root cause analyses to provide recommended improvements.
• Independently recommend solutions and improvements to existing standards and procedures; collaborate with other technology areas to develop new standards and procedures.
• Ensure all corrective actions are assigned, documented and completed.
• Verify traceability in project work products.
• Gather, maintain and create reports on quality metrics.
• Act as advisor and mentor for junior team members, and take part in coaching and training of new recruits.
• Make evaluative judgments based on analysis of factual information in complicated and novel situations and provide solutions to problems.
• Ensure the quality of tasks, services and information provided by self and others, and exchange complex information with sound communication and diplomacy.
• Appropriately assess risk in business decisions, drive compliance with applicable laws, rules and regulations, and escalate and report control issues with transparency.
• Perform other duties and functions as assigned.

What you'll need

• 5-8 years of experience in an IT Quality role.
• Demonstrated execution capabilities.
• Development experience in a fast-paced, time-to-market driven environment.
• Experience with test automation, and with test scenario and test script creation and modification.
• Comfortable with writing complex queries.
• Experience with reporting tools.
• Hands-on experience with testing automation tools.
• Bachelor's/University degree or equivalent experience.

Nice to have

• Project management experience.

Details

• Location: Pune, Maharashtra, India.
• Employment type: Full time.