Senior Analyst KYC QA

Overview

Senior Analyst (KYC QA Analyst) in Bengaluru, reporting to an Assistant Vice President, responsible for quality assurance reviews of KYC processes and files.

What you'll do

• Review adherence to KYC Policy, Operating Manual, QA Workbooks and other process documentation.
• Discuss with the KYC MO and identify a representative sample of customers for review.
• Review sampled customers for the characteristics outlined in the KYC QA workbook and complete the workbook.
• Opine on the Accuracy, Completeness and Timeliness of each review criterion for sampled customers.
• Document variances, share them with the KYC MO, and share a summary of variances with recommendations.
• Discuss variances with the process owner and revalidate remediated variances before closing them.
• Summarize QA results and work with the Bank to develop a plan to address exceptions, errors and recommendations.
• Assign variances into themes by customer type and document recommendations for each theme.
• Classify the impact of each recommendation as improving quality or improving efficiency, and compare current quarter results with the previous quarter.
• Prepare and deliver QA Toolkit workbooks.

What you'll need

• 5-7 years of work experience in KYC processes and regulations, preferably performing QA reviews of KYC files.
• Undergraduate degree.
• Experience designing, developing, implementing and maintaining KYC programs.
• Experience performing QA reviews on KYC profiles.
• Experience working with technical, customer and functional teams.
• Solid foundation of BSA/AML regulation.
• Knowledge of market practices related to KYC operations.
• Ability to review complex client data, identify discrepancies and assess risk profiles.
• Ability to work in a fast-paced, global environment with multiple priorities, requiring project management and decision-making capabilities.
• Strong persuasion skills, including ability to create messaging materials that meet stakeholder preferences and present concepts verbally.

Nice to have

• ACAMS certification.
• Prior KYC, AML or compliance QA experience in financial services.

Details

• Location: Bengaluru.
• Reporting to: Assistant Vice President.