ITRS Monitoring & Observability Specialist - Vice President

Overview

ITRS Monitoring & Observability Specialist (Vice President) supporting enterprise ITRS Geneos and ITRS Analytics platforms, including onboarding applications and providing Level 2 production support.

What you'll do

• Support day-to-day operations and maintenance of the ITRS Geneos monitoring platform.
• Configure and maintain Geneos elements such as Gateways, Netprobes, rules, samplers, alerts, and managed entities.
• Implement monitoring solutions for applications, infrastructure, databases, middleware, and business services.
• Provide Level 2 operational support for monitoring and observability-related incidents.
• Onboard applications and business services into ITRS Analytics and configure dashboards, reports, and data collections.
• Troubleshoot issues and perform root cause analysis for Geneos, Analytics, alerts, and monitoring integrations.

What you'll need

• Bachelor's degree or equivalent experience in Information Technology or a related field.
• At least 6 years’ IT experience, including 4+ years supporting enterprise monitoring platforms.
• Hands-on experience with ITRS Geneos administration and monitoring configurations.
• Experience supporting or onboarding solutions into ITRS Analytics.
• Knowledge of Linux/Unix and Windows platforms.
• Working knowledge of SQL and data analysis concepts.
• Basic scripting knowledge in Shell, Python, or PowerShell.

Details

• Location: Pune, Maharashtra, India.
• Employment type: Full time.