Jewelry Quality Control Specialist

Overview

Nivoda is hiring a Jewelry Quality Control Specialist to inspect fine and demi-fine jewellery before shipment and drive quality improvements with suppliers.

What you'll do

• Conduct detailed quality inspections of fine and demi-fine jewellery to ensure pieces meet Nivoda's quality standards before shipment.
• Make quality pass/fail decisions based on Nivoda's quality standards and accurately document inspections.
• Log inspection outcomes with supporting images and comments.
• Highlight quality-related issues with the factory and get them repaired or re-worked on the same day, ensuring corrective actions are completed the same day.
• Ensure jewellery matches approved CADs, customer specifications and design requirements.
• Identify recurring quality issues and supplier trends, and provide feedback to improve manufacturing quality and reduce repeat defects.
• Support continuous improvement by recommending enhancements to quality standards, inspection processes and supplier performance.
• Build strong working relationships with suppliers to drive consistent quality and improve overall manufacturing standards.
• Take ownership of the final quality of every jewellery piece, ensuring it meets Nivoda's quality standards and customer specifications.

What you'll need

• 3-5 years of experience in fine and demi-fine jewellery quality control.
• Strong understanding of fine jewellery manufacturing processes from casting through final polishing and finishing.
• Good knowledge of diamonds, coloured gemstones, precious metals, stone setting techniques and jewellery craftsmanship.
• Ability to identify manufacturing defects and recommend appropriate corrective actions.
• Experience working directly with jewellery manufacturers and suppliers.
• Strong attention to detail and a process-oriented approach.
• Excellent problem-solving and root cause analysis skills.
• Ability to prioritise multiple orders in a fast-paced environment while maintaining quality standards.
• Good communication skills and the ability to work collaboratively across cross-functional teams.
• Experience with export quality standards for jewellery.
• Comfortable using internal systems, spreadsheets and quality documentation tools.

Details

• Location: BKC, Mumbai, India.
• Work mode: On-site.