Junior Specialist-Drill

Overview

Junior Specialist-Drills at Sandvik Mining's Agucha Mines site, providing service and technical support on drills with a focus on reliability-centred maintenance, and transferring maintenance and repair knowledge to site service engineers and technicians.

What you'll do

• Perform repair and maintenance of Sandvik equipment and carry out repair of equipment breakdowns at the work face as required.
• Provide product support on technical issues and actively promote genuine Sandvik spares.
• Perform fault diagnosis and troubleshooting on equipment.
• Assist with completion of production documentation, including product manuals and technical support information.
• Carry out scheduled audit of equipment and keep audit of machine and proper fitment of parts.
• Identify and feed back equipment defects to the product company, and support compilation of accurate data for the warranty process.
• Keep technical personnel advised of relevant information such as service bulletins.
• Implement improvements suggested by the product company and help eliminate repetitive failures and improve component performance.
• Carry out planned maintenance in the workshop, ensuring 100% compliance with all job plans.
• Analyse lubrication oil test reports to assess equipment condition and suggest corrective maintenance planning actions.
• Prepare root cause analyses (RCAs) and SOPs on maintenance and repair practices.
• Analyse MTTR and MTBF for all equipment at the site weekly and take corrective measures to reduce MTTR and increase MTBF.
• Liaise with customers to seek feedback on product performance.
• Ensure all tooling used in maintenance is maintained and checked for safe operation.
• Support development of colleagues and peers through on-the-job and classroom training in analytical troubleshooting and fault diagnostics; develop successors while in the role.
• Execute shift records with proper justification along with the customer service team and conduct site-based operator training.
• Promote and participate in the zero-harm safety culture, comply with Sandvik EHS policies and procedures, and take reasonable care of your own and others' health and safety.

What you'll need

• Degree or diploma in engineering.
• 6-7 years of hands-on and leadership experience handling service of drills or mining applications.
• Practical experience of critical troubleshooting of drills.
• Good people management capability and ability to train people.
• Active involvement in service operations in a complex service set-up and multi-cultural environment.
• Experience working on a contract basis with Sandvik equipment at a customer site, with a clear understanding of the cost implications of incorrect maintenance.
• A team leader with a practical hands-on approach and a self-motivated, open personality with strong leadership skills.
• Capacity to build good customer relations and a strong customer service focus.
• Computer literacy including MS-Excel, Word and PowerPoint; English communication skills.
• Excellent communication and interpersonal skills, and ability to work as part of a broad, integrated team.
• Flexibility to work within customer requirements, including customer sites, other sites and underground.
• Ability to challenge difficult mining conditions and plan to achieve operational performance in adverse working conditions.
• Strong safety focus and awareness of safety in a mining and/or heavy industrial environment.
• Ability to read schematics and excellent diagnostic ability to troubleshoot maintenance problems.
• Ability to inspect all major jobs before releasing equipment.
• Ability to understand and communicate the cost implications of incorrect maintenance.
• Ability to transfer knowledge early to another person through coaching and mentoring.
• Continuously improve and update personal knowledge of product development and technical innovation.

Details

• Location: Agucha Mines, Bhilwara, India.
• Flexibility to work at customer sites, other sites and underground is required.