Overview
Support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution, with a focus on know your customer (KYC) due diligence and regulatory compliance.
What you'll do
- Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution.
- Collaborate with teams across the bank to align and integrate operational processes.
- Identify areas for improvement and provide recommendations in operational processes.
- Develop and implement operational procedures and controls to mitigate risks and maintain operational efficiency.
- Develop reports and presentations on operational performance and communicate findings to internal senior stakeholders.
- Identify industry trends and developments to implement best practice in banking operations.
- Participate in projects and initiatives to improve operational efficiency and effectiveness.
- Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members.
- Identify escalation of policy breaches as required.
- Take responsibility for customer service and operational execution tasks.
- Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to.
- Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
- Build relationships with stakeholders and customers to identify and address their needs, in support of a smooth operating process, handling sensitive issues as required.
What you'll need
- Bachelor's degree (minimum qualification).
- Deep understanding of know your customer principles and procedures in the financial industry.
- Ability to manage multiple tasks and ensure the smooth flow of daily operations.
- Strong analytical skills to interpret complex data quickly and make informed decisions in a fast-paced environment.
Nice to have
- Any know your customer stream experience along with customer due diligence knowledge.
- Enhanced due diligence and client due diligence experience.
- Good communication skills.
Details
Read the full description and apply on the company’s own careers page.