Lead Applied Value Engineer (Hi-tech)

Overview

Lead the value engineering for Celonis's most strategic customers, translating their AI and business objectives into Celonis solutions, business cases and demos that secure long-term partnerships.

What you'll do

• Understand customers' AI strategy and business-critical challenges, and find the best problem-solution fit as the Celonis product and domain expert.
• Discover and translate customers' strategic priorities into high-impact Celonis use cases.
• Build demos and business cases, leveraging industry benchmarks and best practices to win new customers.
• Undertake value assessments or proof-of-value projects and communicate the value opportunity and strategic roadmap to C-level executives.
• Facilitate business value workshops and use Celonis to identify and qualify opportunities for process enhancement.
• Derive improvement measures in core business functions and initiate improvement actions and enterprise-wide change initiatives.
• Present results and realized value to senior management and C-level executives.
• Own the end-to-end customer value journey, covering landing, expanding, adoption and renewal.
• Build a strategic expansion roadmap embedding Celonis Process Intelligence as a strategic business transformation platform in the customer's organization.
• Provide feedback to product development teams to enhance the Celonis platform and Apps based on new use cases.

What you'll need

• 9+ years of experience in an analytical role demonstrating or securing value through business data analysis, business process improvement and software deployment.
• Ideally in a customer-facing role in Solution Consulting, Sales Engineering or IT/Management Consulting with a Business Software / SaaS Provider or a Consultancy, or in an in-house role (e.g. Center of Excellence for Data Mining / Analytics / Intelligence) within an Enterprise.
• Good knowledge of Business Software / SaaS applications (e.g. SAP, Oracle).
• Experience implementing RPA and/or BI tools and/or building dashboards, Apps and Action Flows.
• Experience in collaborating with IT teams.
• Experience identifying business use cases for process improvement and deploying improvement measures, acting as a change agent and training users/process owners to realize value.
• Experience planning and managing project scopes, expectations and timelines across multiple projects at different stages of the value journey.
• Experience preparing and communicating (value) roadmaps and results to internal and external stakeholders and management.
• Excellent communication and presentation skills in English.

Nice to have

• Hands-on experience with Process Mining tools and technologies.
• Hands-on SQL experience and Python.
• Domain and industry knowledge such as supply chain, finance, CPG, BFSI, manufacturing.

Details

• Location: Bangalore, India.
• Hybrid work model balancing remote focus with office collaboration.