Lead Data Analyst

Overview

Lead Data Analyst on HubSpot's Global Incentive Compensation team, developing incentives strategy, managing variable compensation and reporting on incentive performance for Customer Success.

What you'll do

• Support internal executives, global Customer Success teams and Customer Success Strategy & Operations with detailed visibility into Customer Success incentives.
• Leverage BI tools like Looker to analyze data, extract meaningful insights and drive decision-making.
• Deliver timely, accurate reports on promotions, performance plans, variable programs, SPIF programs and regular compensation.
• Track key incentive KPIs and understand the performance levers that drive optimal behaviors and align with business objectives.
• Support ongoing planning and execution of incentives for the Customer Success team.
• Work closely with HR, Finance and Customer Success leadership to ensure alignment and the successful execution of incentive programs.

What you'll need

• A Customer-First mindset and passion for supporting customer-facing teams.
• 6+ years of experience in strategy and operations, preferably in Incentive Compensation, Customer Success, Sales Operations, or Financial Planning & Analysis (FP&A).
• Proficiency in BI tools (e.g. Looker, PowerBI, Tableau), with the analytical ability to perform in-depth data analysis and provide actionable insights.
• Excellent communication and presentation skills, with the ability to translate complex data into clear, actionable recommendations.
• Proficiency in SQL and experience working with data warehousing platforms such as Snowflake or similar.
• Experience with MS Office Suite, Google Apps, Salesforce.com, HubSpot CRM with expert level proficiency in Excel and/or G-sheets.
• Ability to clean and link complicated data sets from various sources.
• Adaptability to the evolving needs of a high-growth, fast-pace SaaS business.
• B.A. or B.S. degree.

Details

• Remote - USA.
• Annual cash compensation range: $129,200 to $206,700 USD.
• Some roles may be eligible for RSUs and overtime pay.