Lead Digital Product Manager (Customer Identity & Access Management )

Overview

Lead the strategy and execution of enterprise customer identity and access management capabilities as the single accountable product voice for an assigned Digital Product Family, leading a team of Digital Product Managers.

What you'll do

• Own the end-to-end, multi-year product strategy for a digital product family aligned to enterprise priorities.
• Translate strategy into measurable outcomes using clearly defined KPIs related to growth, quality, efficiency, adoption, automation, and stability.
• Lead, coach, and develop a high-performing team of Digital Product Managers, fostering strong product thinking and outcome ownership.
• Partner cross-functionally with Engineering, UX, Data, Operations, and Business Architecture to deliver integrated end-to-end journeys.
• Act as the journey-level integrator, proactively managing dependencies across teams and platforms.
• Share accountability for delivery health, platform stability, risk management, and compliance.
• Communicate product strategy, progress, risks, and outcomes effectively to senior stakeholders.

What you'll need

• Minimum of 5 years' experience leading digital product strategy across complex platforms or multi-product portfolios.
• At least 2 years' experience directly leading, coaching, and developing Product Managers or equivalent cross-functional roles.
• Demonstrated experience influencing senior leaders, with evidence of partnering across Engineering, Data, UX, and Business teams to achieve agreed outcomes.
• Proven experience defining, tracking, and using KPIs (e.g. adoption, efficiency, quality, or financial metrics) to drive product prioritization and decision-making.
• Experience operating in a regulated environment, balancing strategic product leadership with hands-on execution in fast-paced delivery settings.

Nice to have

• Domain experience in Customer Identity and Access Management.
• Experience with Ping Identity platform.
• Experience operating in large-scale, enterprise technology environments.
• Familiarity with outcome-based delivery models and product-centric operating models.
• Experience working closely with modern digital platforms, data, or automation-enabled capabilities.

Details

• Location: US - Remote.
• This job has supervisory responsibilities.
• Allstate generally does not sponsor individuals for employment-based visas for this position.
• Candidates offered this position will be required to submit to a background investigation.