Overview
Lead Engineer for Communications & Messaging, owning roadmap and lifecycle management for Dyson’s real-time collaboration and communications ecosystem, with a core focus on Microsoft Teams and unified communications integration.
What you'll do
- Deliver roadmap and lifecycle management for real-time collaboration and communications services.
- Translate business requirements into secure, scalable technical designs aligned to enterprise architecture standards.
- Lead technical delivery for UC programmes, projects, upgrades, releases, and optimization initiatives.
- Coordinate delivery across engineering, operations, cyber security, networks, facilities, Estates IT, vendors, and service providers.
- Lead technical project teams through complex delivery while maintaining quality and enterprise alignment.
- Oversee testing, validation, pilots, UAT, and transition into production support.
- Ensure changes follow architecture governance, change control, and security approval processes.
What you'll need
- Strong technical background across Microsoft 365 technologies underpinning Unified Comms & Messaging core (e.g., Teams, Teams Rooms Pro, Teams Phone, Outlook, Exchange Online, Defender for Office).
- PowerShell & Graph scripting & administration experience.
- Experience producing high-quality technical documentation and maintaining design artefacts/blueprints.
- Ability to manage delivery milestones, dependencies, risks, constraints, and key decisions across the lifecycle.
- Experience with audio/visual systems design for corporate meeting rooms and event spaces.
- Knowledge of core AV solutions (Crestron, Bi-Amp, Shure, Microsoft, QSC) and understanding of audio, acoustics, and lighting principles.
Nice to have
- Experience with Teams App Management, SharePoint & Power Apps, DMARC analysis tooling, and Amazon SES/bulk messaging technologies.
- Experience with Crestron, Logitech, Poly, and related workplace AV technologies.
- Practical knowledge of Microsoft Teams admin center, Teams Rooms Pro Management Portal, PowerShell, and Call Quality Dashboard.
- Preferred experience with Microsoft Teams Phone calling/telephony components (Calling Plans, Direct Routing, Operator Connect, Teams Phone Mobile, voice routing, SBC integration governance).
Details
- Location: India - Bangalore IT Capability Centre.
Read the full description and apply on the company’s own careers page.
