Overview
Senior Research Manager to lead mixed methods consumer research and insights projects, combining qualitative and quantitative approaches to deliver strategic recommendations for clients.
What you'll do
- Understand and share user perspectives to interpret both qualitative narratives and quantitative behaviors.
- Draw out nuanced insights during interviews, focus groups and while interpreting survey feedback.
- Synthesize large datasets and complex qualitative inputs into clear, actionable insights.
- Challenge assumptions, validate findings, and ensure methodological rigor across mixed methods.
- Build capability in mixed methods approaches within the team.
- Connect research outcomes to client objectives, market realities, and strategic decision-making.
- Build trust with clients, internal stakeholders and cross-functional teams.
- Partner effectively with analysts, designers, product managers, and other researchers.
- Maintain clear communication during project briefings, updates, and post-study discussions.
- Make insights accessible and persuasive through clear narratives and visuals.
- Proactively address issues to ensure smooth project closure.
- Drive alignment on research strategies and recommendations.
- Share ideas, foster collaboration, and encourage innovation in research practices.
- Lead primary research through interviews, usability testing, diary studies, ethnography, surveys, journey mapping, and prototype evaluations to uncover actionable user insights.
- Translate numbers and narratives into compelling stories that resonate with stakeholders.
- Guide the customer on the appropriate research strategy that addresses their business objectives.
- Design the discussion guide / questionnaire / research framework.
- Analyse the information and create insights / synthesize findings.
- Create reports in PowerPoint and Google Slides and design proposals / pitches for client studies.
- Act as the key point of contact for the client.
- Manage the overall project end to end.
- Guide junior researchers across qual and quant projects.
What you'll need
- 10-12 years of experience in consumer research / insights.
- Experienced market research professional with 10-12 years of experience in qualitative and quantitative research fields across multiple categories and geographies.
- Skills to analyze and synthesize both qualitative and quantitative data, turning complex research into clear, strategic recommendations.
- Ability to strategically decode consumer needs, synthesizing complex ideas and communicating them through storytelling.
- Competence in stakeholder management and fostering collaboration across functions to arrive at actionable solutions in time-bound projects.
Details
- Location: Bangalore; work from office, work from client office, or hybrid.
- Employment type: Full time, permanent.
Read the full description and apply on the company’s own careers page.