Manager, Internal Communications

Overview

Manage Riveron's internal communications, developing and executing plans that inform and engage employees across North America and all GCC locations.

What you'll do

• Develop and execute an impactful internal communications strategy in alignment with business goals and objectives.
• Operationalize repeatable communications deliverables and programs to ensure consistent quality, efficiency, and improvement through data analysis.
• Lead point of contact for the intranet/Omnia, partnering with teams and individuals across the firm to post compelling content, establishing site governance while managing the site as an administrator.
• Gather, benchmark, and summarize employee feedback, including a biannual employee pulse survey strategy and execution.
• Cultivate engagement through transparent and authentic communications, informing on pivotal developments, promoting the distinctive culture, and celebrating talented individuals.
• Harness Riveron's employee value proposition to conceive and craft innovative, engaging content, spanning leadership announcements, slides, win announcements, employee resource group (ERG) communications, and more.
• Collaborate with business segments, local markets, and corporate functions to communicate key initiatives and business priorities clearly and compellingly to diverse audiences.
• Stay abreast of firm developments and elevate employee awareness of important news, events, organizational changes, and culture-building initiatives.
• Own content and execution for semiannual firmwide Town Hall meetings announcements.
• Maintain and manage the enterprise communications calendar, ensuring messaging is drafted and sequenced appropriately.
• Support M&A communications activities, including internal announcements and an external press release; provide guidance on whether the onboarding process should be tailored based on situational factors.
• Support the Managing Director onboarding process by drafting biographies for inclusion in proposals and on the website.

What you'll need

• Minimum 8 to 10 years of experience in internal or corporate communications.
• Proven experience implementing communications initiatives that inspire and engage employees.
• Exceptional verbal and written communication abilities, including tailoring content in various voices for different audiences.
• Proficient in creating communication products across multiple channels, including PowerPoint, emails, and virtual events.
• Ability to build strong relationships with peers and functional leaders.
• In-depth understanding of internal and corporate communications best practices.
• Strong operational and project management skills to ensure consistent throughput, detailed measurement, and document management.
• Deep understanding of internal communications best practices with demonstrable expertise in business writing.
• Mastery of the technology and tools required to execute internal communications at scale, including SharePoint, ChatGPT Enterprise, Staffbase (Bananatag/Poppulo), Workday/Peakon, Asana, Excel, and Outlook.
• Education: Bachelor's or master's degree in communications, Journalism, Public Relations, English, or a related field.

Nice to have

• Certified SharePoint administrator.

Details

• Location: Bangalore, India.
• Full-time roles are eligible for medical, dental, and vision insurance, 401(k) with company match, and PTO; contract roles are not eligible for benefits.