L&D Communications & Engagement Lead

Overview

Own internal communications for the Fractal Analytics Academy (FAA) learning programs, driving awareness, registrations, participation, completion and certification uptake across the organization.

What you'll do

• Create communication plans and calendars for learning programs, certifications, assessments, events and launches.
• Draft clear and compelling emails, announcements, flyers, reminders, FAQs, nudges and leadership messages.
• Design employee-facing campaigns to improve awareness, registrations, participation and completion.
• Create hooks, themes, messaging and engagement formats for new learning programs.
• Support leaderboard announcements, recognition posts, milestone updates and success stories.
• Partner with program teams to improve learner activation and reduce drop-offs.
• Build and maintain a consistent internal brand voice for the learning function.
• Create recurring communication formats such as newsletters, learning updates, certification bulletins and news bites.
• Highlight learning impact through stories, metrics, testimonials and business-aligned outcomes.
• Convert raw program updates into polished communication assets for email, Teams, SharePoint, townhalls and newsletters.
• Develop simple copy for flyers, banners, registration campaigns and internal posts, and use design tools to create visually clean assets.
• Work with learning program managers, SMEs, business SPOCs, Delivery and Operations teams, and manage approvals, timelines and version control.
• Track communication effectiveness using registrations, participation, completion, certification movement and engagement.
• Recommend improvements in messaging, cadence, targeting and campaign design.

What you'll need

• 10-12 years of experience.
• Excellent business writing and editing skills.
• Ability to simplify complex program information.
• Experience in employee engagement or internal campaigns.
• Ability to work with senior stakeholders and cross-functional teams.
• Comfortable working with deadlines, batches, registrations and learner journeys.
• Ability to brief or create simple communication assets.
• Familiarity with Canva/Figma, Outlook, Teams, SharePoint, Excel and PowerPoint.
• Basic ability to track communication and adoption metrics.

Nice to have

• Prior experience in internal communications, employee engagement, employer branding, HR communications or L&D communications.
• Experience supporting learning programs, capability academies, certification programs, leadership programs or enterprise-wide transformation initiatives.
• Experience in consulting, IT services, SaaS, analytics, edtech or large enterprise environments.
• Ability to create communication for diverse audiences, including leaders, managers, practitioners and employees.

Details

• Location: India (ATS location: Gurgaon).