Learning Technology Engineer

Overview

The Lead Engineer for J&J Learn will shape and advance the enterprise learning platform that enables workforce capability development across Johnson & Johnson. The role combines technical product ownership, platform engineering, and strategic leadership to deliver a secure, scalable, and intuitive learning ecosystem.

What you'll do

• Own and communicate the enterprise LMS vision, strategy, governance model, investment priorities, and multi-year roadmap.
• Provide technical direction for platform architecture, configuration, integrations, APIs, identity and access management, data, analytics, observability, scalability, and reliability.
• Translate stakeholder needs into a transparent backlog and lead prioritization and delivery of enhancements, integrations, releases, and modernization initiatives using Agile product practices.
• Partner with HR, Learning & Development, Quality, Compliance, Privacy, Cybersecurity, and Technology leaders to define capabilities, resolve trade-offs, and accelerate adoption.
• Mobilize cross-functional squads, suppliers, and regional stakeholders across cultures and time zones without direct authority.
• Communicate decisions, dependencies, risks, and outcomes to senior leaders.
• Govern relationships with Cornerstone OnDemand and other partners, including service performance, contractual outcomes, release planning, issue escalation, and roadmap alignment.
• Establish and monitor KPIs for availability, performance, adoption, experience, delivery, risk, and value.
• Lead major-incident response, root-cause analysis, problem management, and continuous improvement.
• Ensure technical designs, mappings, architectural decisions, testing and validation evidence, monitoring, runbooks, and support procedures are complete, current, and inspection ready.
• Apply applicable GxP, privacy, cybersecurity, SOX, data-governance, change-management, segregation-of-duties, and least-privilege requirements throughout the product lifecycle.
• Identify, evaluate, and scale automation and AI-enabled capabilities that improve productivity, data quality, decision support, analytics, and employee experience.
• Apply privacy, security, transparency, testing, appropriate data use, human oversight, and governance requirements to AI recommendations.
• Bring external insights and thought leadership to influence learning technology standards, investment decisions, and the future evolution of the digital learning ecosystem.
• Shape investment priorities, architecture direction, governance standards, service expectations, and vendor roadmaps for the LMS ecosystem.
• Balance innovation, employee experience, operational resilience, cost, and regulatory risk in high-impact product decisions.
• Measure success through platform availability and performance, roadmap delivery, adoption, stakeholder satisfaction, compliance health, risk reduction, operational efficiency, and value realization.

What you'll need

• Bachelor’s degree in information technology, computer science, engineering, business, human resources technology, or a related field.
• 4 -7 years of relevant experience in enterprise technology, learning technologies, software engineering, or related discipline.
• 4+ years of hands-on experience administering, configuring, and supporting enterprise Learning Management Systems.
• Demonstrated success owning the strategy, roadmap, governance, and lifecycle of an enterprise-scale SaaS platform used by global stakeholder groups.
• Strong experience with enterprise integrations and APIs, identity and access management, data and analytics, cloud technologies, release management, and production support.
• Working knowledge of Agile product management and modern software delivery practices, including backlog prioritization, iterative delivery, testing, and operational readiness.
• Experience operating technology products in a regulated environment and applying relevant quality, privacy, cybersecurity, risk-management, and audit controls.
• Proven ability to communicate complex technical and business topics clearly, influence senior stakeholders, and lead cross-functional teams without direct authority.

Nice to have

• Deep experience with Cornerstone OnDemand, including governance, configuration, system integration, release management, vendor management, and process optimization.
• Experience leading global learning technology or HR technology products at enterprise scale.
• Experience applying GxP validation, GDPR, SOX, cybersecurity, and audit-readiness requirements to regulated platforms.
• Experience evaluating or deploying AI-enabled capabilities, automation, analytics, or intelligent workflows with responsible-AI controls.
• Experience developing business cases, managing product investments, and demonstrating value through measurable outcomes.
• Enterprise mindset connecting product decisions to workforce, business, risk, and technology priorities.
• Strategic and technical leadership that sets direction, makes sound trade-offs, and converts ambiguity into executable plans.
• Influence and communication across senior leaders, technical teams, business partners, and suppliers.
• Customer focus using employee and stakeholder insights to improve usability, adoption, and learning outcomes.
• Accountability for commitments, early risk escalation, and measurable results.
• Innovation and learning agility applying emerging technologies pragmatically and continuously improving products, processes, and ways of working.
• Analytical Reasoning, Coaching, Communication, Cross-Functional Collaboration, Demand Forecasting, Human-Computer Interaction (HCI), Persistence and Tenacity, Product Costing, Product Development, Product Strategies, Quality Assurance (QA), Research and Development, Researching, Software Development Management, Technical Credibility, and Technologically Savvy.

Details

• Location: Bangalore, Karnataka, India.