Manager GES S2P Sourcing Hub ED

Overview

Lead global Source-to-Contract (S2C) Expert Desk operations within the Source-to-Pay (S2P) organization, driving operational excellence, digital transformation, process standardization and stakeholder engagement across indirect procurement services.

What you'll do

• Lead end-to-end Source-to-Contract (S2C) Expert Desk operations, including eSourcing, contract management, supplier enablement, catalog management, and procurement support services.
• Drive operational excellence and service delivery performance by managing SLAs, quality metrics, and continuous improvement initiatives.
• Standardize and optimize procurement processes across regions, leveraging automation and best practices to improve efficiency and scalability.
• Partner with key stakeholders, including Category Managers, Buyers, Finance, Legal, and Compliance teams, to ensure seamless procurement operations.
• Build strong stakeholder relationships and enhance customer satisfaction by delivering responsive, high-quality procurement services.
• Own governance and performance management, including KPI tracking, dashboard reporting, review forums, and strategic decision support.

What you'll need

• Master's degree in business, Supply Chain, Finance, Procurement, or a related field.
• 10+ years of experience in Procurement, Source-to-Pay (S2P), or Source-to-Contract (S2C) operations, preferably within a global organization.
• Proven people leadership experience, including managing teams and driving performance in a shared services or global delivery environment.
• Experience leading large, multi-region teams and managing complex global operations.
• Strong stakeholder management and influencing skills, with the ability to collaborate effectively across Procurement, Finance, Legal, and Compliance functions.
• Demonstrated expertise in operational excellence, process transformation, digital procurement platforms, and global delivery models.

Details

• Location: Hyderabad, India.
• Applications are made online via the dsm-firmenich career portal with a resume in English.
• Agency submissions are not accepted for this role.