Manager, SDR

Overview

Lead the Pune-based team of Sales Development Representatives that generates pipeline for OpenGov's US go-to-market team, owning their performance, coaching and daily execution.

What you'll do

• Manage and coach a team of 6 SDRs so they consistently hit pipeline and activity targets
• Monitor individual and team metrics (calls, emails, meetings booked, pipeline generated) and run regular one on one meetings and performance reviews
• Translate US GTM strategy and territory priorities from US leadership into daily and weekly execution plans for the Pune team
• Build onboarding, ramp plans, and ongoing skill development programs so new SDRs reach full productivity quickly
• Partner closely with the US-based Director of Sales Development and US Account Executives to align on lead quality, handoff process, and feedback loops
• Ensure the team uses Salesforce, Outreach, and LinkedIn effectively, and maintain clean, accurate reporting for leadership
• Manage a team working US-aligned hours from Pune, including shift scheduling and coverage planning
• Deliver regular updates to US leadership on team performance, pipeline health, and areas for improvement
• Build a high energy, competitive, and supportive team culture that keeps SDRs engaged and motivated

What you'll need

• 7+ years of experience in sales development or outbound sales, including a proven track record managing SDR or BDR teams
• Experience managing a team that supports a US market or works US-aligned hours
• Strong coaching skills, with a track record of developing reps and improving individual performance
• Comfortable working US-aligned hours from Pune
• Excellent spoken and written English, with the ability to communicate effectively with US-based leadership and stakeholders
• A data driven approach to managing pipeline and activity metrics, with fluency in Salesforce and sales engagement tools (Outreach or similar)

Nice to have

• Genuinely curious about technology and its role in government, with the ability to translate that curiosity into team level coaching
• Background in B2B, SaaS, BPO, or government focused sales organizations is a strong plus
• Bachelor's degree preferred

Details

• Location: Pune, India
• Works US-aligned hours
• Reports to a US-based Director of Sales Development