Measurement and Report Senior Analyst

Overview

Measurement and Report Senior Analyst in the Business Reporting and Governance vertical, responsible for SLA/KPI tracking, contractual compliance reporting and governance across operations.

What you'll do

• Ensure daily, weekly and monthly reports are delivered on time and with accuracy.
• Deliver ad hoc reports.
• Connect with stakeholders to understand business requirements and deliver reports accordingly.
• Perform analysis on historical data, find trends and spot anomalies for stakeholders.
• Drive value add by automating reports and processes to bring in efficiency.
• Connect with stakeholders and drive governance around performance metrics.
• Work on one or more projects, as an individual contributor or managing a team dedicated to the assignment.

What you'll need

• Any graduation.
• 5-7 years of experience.
• Effective communication and organization skills with polished, professional presence.
• Client and stakeholder management experience.
• Experience in reporting of contractual metrics and operational KPIs.
• Demonstrated ability to achieve customer satisfaction through a managed service framework.
• Facilitation skills and virtual teaming experience.
• Adaptability to change.
• Effective collaboration skills and experience.
• Adept in working across a heavily matrixed organization.
• Proficient in MS Office with advanced knowledge of Excel formulas.
• Ability to create user-friendly Excel and BI dashboards.
• Ability to create meaningful presentations in PowerPoint.
• Knowledge of Power Automate, Power Apps and Power BI.
• Automation abilities using VBA macros.
• Good understanding of processes such as F&A, Marketing Operations, HR, Procurement and Supply Chain.
• People and team management skills.

Details

• Location: Gurugram.