Mobile IN - VP UX Designer

Overview

Lead product development UX at Barclays as a Vice President, setting strategic direction and overseeing UX initiatives and risk for the bank's mobile and digital banking products.

What you'll do

• Develop the strategic direction for product development UX, including implementing up-to-date methodologies and processes.
• Manage product development UX initiatives, including oversight of colleagues and their performance, departmental goals and objectives, and department efficiency and effectiveness.
• Manage relationships with product development UX stakeholders, identify relevant stakeholders, and maintain the quality of external third-party services.
• Develop and implement policies and procedures for product development UX.
• Manage product development UX risk, including identifying potential risks, developing mitigation strategies, and maintaining alignment between product development UX and compliance functions.
• Monitor the financial performance of the product development UX department, including revenue, profitability and cost control.
• Conduct market research to understand market trends, the competitive landscape and regulatory changes, and identify market opportunities.
• Advise key stakeholders, including functional leadership teams and senior management, on functional and cross-functional areas of impact and alignment.
• Conceptualize, design and implement user-centric digital banking products and experiences, aligned with customer needs, industry best practices and business objectives.
• Monitor design impact post launch through relevant CX metrics.
• Collaborate with cross-functional teams including product managers, developers and business analysts to translate business requirements into user experiences.
• Develop interactive prototypes and wireframes to visualize design concepts and validate solutions.
• Conduct user research, usability testing and data analysis to gather insights into user behavior, preferences and pain points.
• Evaluate technical feasibility, legal compliance and potential risks associated with developing and launching new products.

What you'll need

• Experience with conceptualization, design and implementation of user-centric digital banking products and experiences.
• Experience monitoring design impact post launch through relevant CX metrics.
• Experience collaborating with cross-functional teams including product managers, developers and business analysts.
• Experience developing interactive prototypes and wireframes.
• Experience iterating designs based on feedback and changing technical and business requirements.
• Experience with user research, usability testing and data analysis.
• Experience evaluating technical feasibility, legal compliance and risks of new product launches.
• Ability to communicate design rationale and advocate for user-centered design principles.
• Ability to champion design principles within the organization.
• Ability to stay abreast of emerging trends, technologies and design tools in fintech and banking.

Nice to have

• Ability to proactively identify opportunities for innovation and improvement in product design processes, tools and methodologies.

Details

• Location: Bengaluru (Maruthi Onyx - TESCO TSA); the role is based in Bangalore.
• Vice President level role with people-leadership responsibilities, including defining jobs and responsibilities, counselling employees on performance and contributing to pay decisions.
• Colleagues are expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship, and the Barclays Mindset to Empower, Challenge and Drive.