Overview
Support IT infrastructure managed services and cloud operations activities within PwC Acceleration Center India's Cloud Engineering, Data & Analytics practice, including IT asset management work within client support engagements.
What you'll do
- Support cloud operations and infrastructure management tasks across managed service engagements
- Troubleshoot cloud computing issues and resolve incidents using structured problem-solving methods
- Monitor cloud performance, service availability, and operational metrics through tools such as Splunk, Dynatrace APM, and Performance Monitor
- Assist with cloud administration activities across Microsoft Azure, Amazon Web Services, Google Cloud Platform, and Oracle Cloud Platform Services
- Contribute to cloud migration, cloud compliance, and infrastructure optimization activities
- Use digital tooling and service management platforms to track requests, update records, and maintain operational continuity
- Participate in technology administration tasks and apply cloud service delivery procedures to support client environments
- Gather information, document findings, and escalate issues when additional technical review is needed
- Apply AI fluency and AI-human collaboration concepts to improve task execution and operational support
- Build familiarity with FinOps operating model practices and cloud cost management considerations
What you'll need
- At least a Bachelor's degree
- At least 1 year of experience
- Oral and written proficiency in English
Nice to have
- Curiosity in cloud operations and infrastructure management
- Cloud administration skills across AWS, Azure, or GCP
- Troubleshooting cloud computing issues using monitoring and performance tools
- IT asset management knowledge within managed services environments
- Adapting to client support needs while learning from feedback
- Teamwork, communication, and technical consultation skills
Details
- Location: Bangalore
- Job posting end date: October 31, 2026
Read the full description and apply on the company’s own careers page.