Multifactor Authentication (MFA) Engineer

Overview

Remote Multifactor Authentication (MFA) Engineer on RTX's Enterprise Services Identity & Access Management team, supporting stable, scalable and reliable enterprise MFA and identity services.

What you'll do

• Support and maintain MFA technologies, including Gemalto MobilePASS, Secret Double Octopus, and emerging authentication solutions.
• Lead the design, development, implementation and integration of identity and access management technologies.
• Contribute to the access management technology roadmap, including demand prioritization, vendor product selection and project delivery.
• Develop operational models and provide day-to-day oversight of deployed access management technologies.
• Establish, maintain and report operational metrics to measure the health, performance and effectiveness of the MFA environment.
• Serve as a technical subject matter expert on authentication and privileged access technologies, partnering across the organization to design, engineer and expand service capabilities.
• Participate in production support activities, including Severity 1 and Severity 2 incidents.
• Oversee monitoring, patching, log management, configuration management and related operational processes.
• Develop technical documentation, workflow diagrams and test scripts to support implementation and ongoing operations.
• Follow established written work instructions to support daily job activities.

What you'll need

• University degree or equivalent experience and a minimum of 5 years of prior relevant experience, or an Advanced Degree in a related field and a minimum of 3 years of experience.
• Experience working in Digital Technology or Information Technology environments.
• Experience serving as an MFA subject matter expert and guiding teams on authentication best practices.
• Experience with one or more identity and access management technologies, such as Secret Double Octopus, LDAP, or Active Directory.
• Experience implementing or supporting MFA products in complex enterprise environments.
• Experience with authentication protocols and technologies, including OAuth, SAML, RADIUS, TACACS, digital certificates, Kerberos, OpenID, FIDO and biometrics.
• Experience with SQL and NoSQL data stores and an understanding of their applications.

Nice to have

• Multi-forest experience.
• Strong communication, analytical and troubleshooting skills, with the ability to translate system requirements into effective technical solutions.
• Linux server administration experience, including the ability to develop maintenance scripts.
• Familiarity with Service-Oriented Architecture (SOA) across internal infrastructure and cloud platforms such as Microsoft Azure and AWS.
• Understanding of Identity and Access Management (IAM) principles, IT security requirements and DevOps processes.
• Strong verbal, written and interpersonal communication skills, with the ability to collaborate effectively across all organizational levels.
• API development and scripting experience using tools and languages such as Postman, PowerShell and Python.
• Ability to adapt to changing priorities and manage multiple activities in a fast-paced environment.

Details

• Remote role, working primarily offsite (from home); some onsite presence may be discussed by the manager if within a reasonable commute of an RTX site.
• Candidates may be asked to attend select interview steps in person at an RTX office location.
• U.S. citizenship required; no security clearance required.
• U.S.-based role.
• Work instructions are available in English only.