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Network Engineer

Ciena
Posted a month ago

LOCATION

Germany · Remote

EXPERIENCE

Not specified

TYPE

FullTime

SKILLS REQUIRED

Change managementNetwork TroubleshootingNetwork SecurityComputer NetworkingTechnical Escalations

Job description

Overview

Deliver network solutions and provide post-sales technical support for deployments, migrations, acceptance testing, and ongoing improvements. Work with customers, partners, and internal teams to resolve technical and design issues.

What you'll do

  • Lead remote deployment support, network migrations, and acceptance testing.
  • Support partner engineers during deployments and handle technical escalations.
  • Review and validate Technical Deployment Package content.
  • Collaborate with sales engineering, project management, technical support, and field service teams.
  • Maintain as-built documentation for upgrades and reference.
  • Join customer kick-off calls and guide pre-sales teams on serviceable network designs.

What you'll need

  • Hold a B.S. in Electrical Engineering, Optical Engineering, or a related discipline.
  • Have experience in network engineering or a related technical role.
  • Bring knowledge of Layer 0/1, Layer 2-3, or scripting and DevOps.
  • Be fluent in native German and written and verbal English.
  • Be proficient with Visio, Excel, and PowerPoint.
  • Manage multiple projects and translate designs into deployable solutions.
  • Support approximately 25% travel and 25% night-time maintenance windows.

Nice to have

  • Experience collaborating in matrixed engineering, support, and field operations teams.
  • Strong documentation and process development skills.
  • Experience resolving technical issues under tight timelines.

Details

  • Location: Germany.
  • Remote work arrangement.

Read the full description and apply on the company’s own careers page.

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Network Engineer