Network support Specialist

Overview

Network Engineer role designing and building networks that integrate hardware and software into customer solutions, covering network designs and installs, voice and data redundancy testing, and documentation of current and proposed network solutions.

What you'll do

• Provide design and install services for complex network and/or telephony integration projects.
• Conduct detailed client network discovery and needs assessments.
• Identify opportunities for product solutions for unique customer needs.
• Create physical and logical network and/or telephony designs for complex environments, including detailed physical and logical design documentation.
• Evaluate integration requirements and site readiness for new product installations.
• Assist US-based teams on both CDK and non-CDK network centric product installations.
• Assist with generating network proposals by partnering with the CDK sales organization to respond to customer needs.
• Identify opportunities to automate manual configuration tasks leveraging emerging technologies.
• Pre-test network, security, and telephony configurations prior to going live on customer production networks.
• Work closely with US-based project management, network install, and sales teams in a collaborative environment.
• Maintain a thorough understanding of CDK products, processes, and customer needs.

What you'll need

• BTech/BE or Masters Degree in Engineering, Computer Science, or equivalent education and experience installing networks.
• Experience installing networks, required.
• Fluent command of the English language in both verbal and written communications.
• Willingness to have daily contact with US-based team members as required.
• Ability to use software applications including the MS office suite and Visio.
• Passion for technology with the ability to be self-directed, highly motivated, and able to set priorities with minimal supervision.
• Skills: routing, switching, hands-on network domain knowledge, troubleshooting real-time issues, voice, VPNs, tunnels.

Nice to have

• Preferably experience in Cisco voice and data networking environments.
• Technical certifications, such as CCNA or CCNP.
• Experience working as part of onshore/offshore teams.

Details

• Location: Hyderabad, Telangana, India.