OMS Application Engineer

Overview

As an OMS Application Engineer, you’ll maintain, upgrade, and support the technical systems powering Warner Music Group’s global commerce ecosystem. This hybrid role combines software engineering and production support, with a focus on scalability, resiliency, long-term stability, and customer support.

What you'll do

• Implement new and improve existing code in Java.
• Participate in design reviews and code reviews.
• Debug and resolve system errors identified by automated or manual testing.
• Upgrade application frameworks to stay current with security patches, support, and performance improvements.
• Monitor production systems and improve observability to detect and resolve issues proactively.
• Lead root cause analyses for outages and implement corrective actions.
• Partner with business and operations users to troubleshoot, document, and resolve issues.
• Execute manual workflows, including data queries, AWS resource modifications, and job restarts, and automate them for efficiency.
• Participate in the on-call rotation and respond to high-priority production incidents.
• Enhance CI/CD pipelines, including GitHub Actions and infrastructure-as-code.
• Contribute to and maintain team knowledge bases, runbooks, and technical documentation.
• Drive continuous improvement through process automation and tooling enhancements.

Details

• Location: Ontario.
• Work mode: Hybrid.