Operations Analyst

Overview

Operations analyst on Reuters' global operations team in Bangalore, supporting news operations through freelancer and vendor management, payments, procurement, customer queries and news research.

What you'll do

• Assist General Managers on freelancer contracts, vendor account setup and payments.
• Ensure timely follow through on unresolved issues.
• Track staff issues, including managing an up-to-date headcount tracker and assisting on issues related to the contractor population.
• Manage purchase orders using the internal procurement tool, Ariba.
• Answer queries from Refinitiv customers about news stories.
• Update news planning calendars as required.
• Assist with news database searches.

What you'll need

• Max 1-2 years of experience in Business Operations, or an Operations role in a global environment.
• Good command of Excel.
• Willingness to work in rotational shifts, 24/5 operations (mandate).
• Ensure all reports are accurate, current and easily accessible when needed.
• Exceptional organizational skills.

Nice to have

• Power BI knowledge.
• Effective at managing multiple and competing priorities.
• Ability to use database search tools.
• Excellent communication skills, both verbal and written.
• Self-starter who identifies opportunities to improve processes.
• An interest in news and an understanding of journalism is highly desirable.

Details

• Location: Bangalore, Karnataka, India.
• Hybrid work model for office-based roles.
• Must be willing to work evening and overnight shifts.