Operations Manager 7

Overview

Manages and coordinates the operational activities for assigned functional area(s) and region(s), ensuring quality service and effective operations support for internal and external customers, while leading high performance teams.

What you'll do

• Directly and through staff, manage and coordinate the operational activities for assigned functional area(s)/region(s).
• Ensure quality service and effective operations support for all assigned internal and external customers.
• Lead high performance teams of both entry level and skilled professionals by setting goals, providing ongoing feedback, measuring progress, recognizing success and building accountability with employees.
• Oversee adherence to corporate policies and procedures and ensure compliance with applicable laws and regulations within area of responsibility.
• Participate in the review and improvement of operational systems and procedures relevant to assigned units.

What you'll need

• Bachelor's degree, or equivalent work experience.
• Typically eight or more years of relevant experience.
• Thorough knowledge of operational functions, systems, procedures, and the various products and/or services supported by the assigned area(s).
• Understanding of applicable Federal and State laws and regulations.
• Thorough knowledge of applicable products, programs, financial analysis and related documentation as applicable.
• Good organizational, managerial and project management skills.
• Well-developed customer relations skills.
• Excellent interpersonal and verbal and written communication skills.
• Excellent supervisory and management skills.
• Ability to manage multiple tasks.

Details

• Location: Chennai, India.