Operations Senior Analyst - Parametric

Overview

Operations Senior Analyst for Parametric’s Global Operations Team in Mumbai, responsible for timely and accurate execution of daily operations tasks, issue resolution, and reporting.

What you'll do

• Complete daily assigned operations transactions including new account setup, account activity verification, and contact updates.
• Research and resolve operational issues quickly with accuracy and urgency.
• Communicate with internal and external contacts for issue resolution and status updates.
• Collect observations to generate actionable insights and improvement recommendations.
• Verify work performed by others on the team to ensure accuracy.
• Maintain thorough and accurate client record keeping and file maintenance.
• Maintain metrics and data and support ad-hoc and project work as needed.

What you'll need

• 2-4 years of required experience.
• Bachelor’s degree (3-year degree), preferably in economics, finance, or banking (experience in lieu considered).
• Familiarity with MS Office and ability to learn additional internal/external software programs.
• Strong attention to detail and highly process-oriented work habits.
• Strong problem-solving and analytical skills.
• Ability to independently manage high volumes of data with tight deadlines.
• Strong written and verbal communication skills.

Details

• Hybrid working model: office 3 days a week; remote or office for remaining days.
• Location: Mumbai, India.