Opportunity Consultant - Managed Print Services

Overview

Support pursuit and account teams on managed print services engagements, covering contract scope analysis, commercial negotiation, business controls and customer data analysis.

What you'll do

• Collaborate closely with the pursuit and account teams to understand the scope of local engagements and contracts, and provide the analysis and information these teams require.
• Negotiate commercial terms and business principles throughout contracting stages on behalf of the business line.
• Facilitate process proposals as needed, such as handling the transfer of vacation accruals and benefits.
• Ensure appropriate business controls, including order booking, labor tracking, and project cost control.
• Participate in project reviews, verifying the status of project finances, HR aspects, and commercial terms and conditions.
• Develop solutions for customer data analysis, conduct in-depth analyses of industry and internal win/loss baselines, and document and validate assumptions for diverse simulation scenarios.
• Provide consultation and necessary documentation for the SOAR process, and offer consulting expertise to the presales and account teams.
• Cultivate positive relationships with the customer team to gain comprehensive insights into existing cost structures.
• Solve difficult and complex problems with a fresh perspective, demonstrating good judgment in selecting creative solutions and managing projects independently.
• Lead moderate to high complexity projects, deliver professionally written reports, and support the realization of operational and strategic plans.

What you'll need

• Four-year or Graduate Degree in Finance, Human Resources, Business Administration, or any other related discipline, or commensurate work experience or demonstrated competence.
• Typically 4-7 years of work experience, preferably in contracting practices and government regulations, change management, outsourcing, managed services, or a related field, or an advanced degree with 3-5 years of work experience.
• Knowledge and skills: Agile Methodology; Amazon Web Services; Application Programming Interface (API); Artificial Intelligence; Auditing; Automation; Big Data; Business Process; Computer Science; DevOps; Emerging Technologies; Java (Programming Language); Machine Learning; Microsoft Azure; Python (Programming Language); Scalability; Software Development; Solution Architecture; SQL (Programming Language); Technical Design.
• Cross-org skills: Effective Communication; Results Orientation; Learning Agility; Digital Fluency; Customer Centricity.

Nice to have

• Project Management Professional Certification.

Details

• Impacts multiple teams and may act as a team or project leader, providing direction to team activities and facilitating information validation and team decision making.
• Responds to moderately complex issues within established guidelines.
• Services function; full-time schedule; no shift premium (India).