Order to Cash Operations Associate

Overview

Order to Cash Operations Associate in Finance Operations, supporting the end-to-end process of collecting cash from order receipt and credit authorization through collections and revenue assurance.

What you'll do

• Create and issue customer invoices.
• Process billing (upstream and downstream), cash applications, invoicing, collections and accounts receivable.
• Perform cash receipting and reconciliation, including applying unapplied cash and reconciling suspense accounts.
• Review debit notes, identify process gaps, and follow up with the sales client team on reasons behind debit notes and unrecognized revenue.
• Support refund or write-off processing, order management, sales orders, order processing, order fulfillment and journal entries.
• Address cash-application queries and coordinate with customers.
• Collect and analyze operational data and reports, map commission amounts to accurate accounts, and reconcile transactions.
• Solve routine problems using precedent and general guidelines.
• Partner with onshore or regional teams to seek resolution on inquiries.

What you'll need

• Any graduation.
• 1 to 3 years of experience in Order to Cash.

Details

• Location: Gurugram.
• Work under detailed to moderate instructions for daily tasks and detailed instructions for new assignments.
• Interact primarily with the immediate team and direct supervisor.
• Available to work rotational shifts, as required.