Order to Cash Operations Associate

Overview

Order to Cash Operations Associate in the Finance Operations vertical, handling collections processing, cash application and reconciliation across the order-to-cash cycle.

What you'll do

• Collect operational data reports, conduct analysis and reconcile transactions to help determine financial outcomes.
• Optimize working capital by providing real-time visibility and end-to-end management of revenue and cash flow, and streamline billing processes.
• Solve queries related to cash applications and coordinate with customers.
• Apply unapplied cash, reconcile suspense accounts in cash application, and process payments from receipt to finalization.
• Manage OTC collection disputes such as debt collection, reporting on aged debt, dunning process and bad debt provisioning.
• Perform cash reconciliations and follow up on missing remittances.
• Prepare refund packages with accuracy and supply them to clients.
• Record all collections activities consistently as per client process (tool).
• Deliver process requirements to achieve key performance targets.
• Ensure compliance with internal controls, standards and regulations (restricted countries).

What you'll need

• Any graduation.
• 1 to 3 years of experience.
• Primary skill: Collections Processing (P3).
• Good understanding of cash applications.

Details

• Location: Navi Mumbai.
• This role may require working in rotational shifts.
• Works as an individual contributor within a team with a predetermined, focused scope of work, receiving detailed to moderate instruction on daily tasks.