Packaged/SaaS Application Engineer

Overview

Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability, aligning solutions with business needs.

What you'll do

• Configure and support packaged or SaaS applications to tailor features to evolving business requirements.
• Manage application releases and ensure overall stability and performance of the systems.
• Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.
• Collaborate with cross-functional teams to gather requirements and implement application enhancements.
• Monitor application performance and troubleshoot issues to maintain system reliability.
• Document configuration changes and maintain clear records of system updates.
• Assist junior team members by sharing knowledge and providing guidance on best practices.
• Perform independently and become an SME; actively participate and contribute in team discussions and to solutions for work-related problems.

What you'll need

• Minimum 3 years of experience in Microsoft Teams Development.
• 15 years full time education.
• Proficiency in Microsoft Teams Development.
• Experience with integration of APIs and use of low-code platforms to customize packaged applications.
• Strong understanding of application lifecycle management including release and deployment processes.
• Ability to troubleshoot and resolve issues related to application stability and performance.
• Familiarity with cloud-based software as a service environments and their operational considerations.

Details

• Based at the Hyderabad office.