Packaged/SaaS Application Engineer

Overview

Configure and support packaged or SaaS applications to meet evolving business requirements, manage feature releases and system stability, and lead the design of scalable Salesforce technical solutions.

What you'll do

• Act as an SME, collaborate with and manage the team, and take responsibility for team decisions.
• Engage with multiple teams and contribute to key decisions.
• Provide solutions to problems that apply across multiple teams.
• Lead the design and implementation of scalable technical solutions within the Salesforce ecosystem.
• Facilitate knowledge sharing and mentorship to support the growth of junior team members.
• Coordinate cross-functional efforts to ensure alignment of technical strategies with business objectives.
• Use APIs and low-code tools to customize and extend packaged or SaaS applications.
• Manage release processes and tools to ensure smooth deployment cycles.
• Troubleshoot and resolve technical issues to maintain system stability and performance.

What you'll need

• Minimum 12 years of experience.
• Must have: proficiency in Salesforce Technical Architecture.
• Experience designing and implementing complex Salesforce solutions that integrate with other enterprise systems.
• Strong understanding of Salesforce platform capabilities, including declarative and programmatic development.
• Familiarity with release management processes and tools.
• Minimum 7 years of experience in Salesforce Technical Architecture.
• 15 years full time education.

Details

• Location: Gurugram (DDC2A - SEZ location).