People Operations - Benefits Advisor

Overview

Benefits Administration Advisor role maintaining benefits administration tasks and improving delivery by reviewing and standardizing processes across brands and geographies in the Global Benefits & Vendor Administration space, acting as liaison between Rewards and the Global Operations Team.

What you'll do

• Maintain benefits administration tasks and adhere to specific performance metrics.
• Identify benefits administration process requirements across Europe.
• Lead process review, benefits administration related policies or implementation projects.
• Liaise with Rewards and Global Operations on standardization activities towards impactful outcomes within the benefits administration process scope.
• Foster a dual-office approach and promote cooperation between Europe support across both locations, Lisbon and Bangalore.
• Serve as Point of Contact for any BA process related needs or concerns within the GOT framework.
• Ensure continuity in the process review loop.
• Support global benefits rollouts (e.g., Work Flex, EAP, Wellness).
• Lead regional program development aligned with global policies.
• Standardize and document benefits processes.
• Maintain and update Knowledge Articles for benefits processes.

What you'll need

• 4-5 years of HR experience.
• Strong process improvement and knowledge management mindset.
• End to end process visualization skills in correlation with expected impact.
• Strong project management skills.
• Proficient in data analysis and stakeholder engagement.
• Critical thinking and solution-oriented approach.
• Fluent in English.

Nice to have

• Europe Benefits experience.
• Additional languages (Intermediate/Advanced).

Details

• Location: Bengaluru, India.