People Operations Specialist

Overview

The People Operations Specialist is an integral member of the People Team, responsible for the full lifecycle of internal colleague and temporary worker data within TriNet's system of record.

What you'll do

• Partner with the Talent Acquisition Team to collect and enter all new colleague data into Oracle HCM and file related paperwork in the document of record (DOR).
• Verify paperwork is complete and accurate, ensuring information matches (such as compensation, physical work locations and social security numbers).
• Maintain new hire spreadsheets to support orientations and complete audit procedures.
• Educate requestors on best practices for workflow approvals via self-service in Oracle HCM, audit records for completeness and approve all transactions, including manager changes, transfers, promotions and salary changes.
• Respond to termination requests through Oracle HCM by collaborating with People Business Partners, Security and line managers on departure timing and capturing required documentation.
• Launch offboarding tasks for departing colleagues, provide related documentation and track requests to completion.
• Respond to and investigate inquiries from People Business Partners, Corporate Payroll and line managers via email and MYHR Service Requests.
• Support large organizational data changes that may be confidential or sensitive, using discretion in communicating updates.
• Coordinate workloads with global counterparts to ensure SLAs are met and consistent support is available to the business.
• Complete audits of individual compensation payouts in partnership with People Operations and Corporate Payroll.
• Support internal audit walkthroughs by researching scenarios, providing samples and attending sessions as a process SME, as needed.
• Maintain detailed SOPs, reference guides and workflows as department processes and systems change.
• Support TriNet's contingent worker program by managing data changes, as needed.

What you'll need

• Excellent verbal and written communication skills to investigate discrepancies, rectify problems and provide feedback to colleagues at all levels.
• Ability to build relationships with cross-functional TriNet colleagues.
• A demonstrated commitment to high professional ethical standards and a diverse workplace.
• Excellent attention to detail, with the ability to synthesize large, often sensitive requests and manage them efficiently.
• Ability to adapt to a fast-paced, continually changing business and work environment while managing multiple priorities.
• Ability to adhere to and strive to exceed established metrics aligned to daily functions, both independently and collaboratively.
• Proficiency in the Microsoft Office Suite.

Details

• Location: Hyderabad, Telangana, India.
• Work mode: 100% in office.