People Operations Specialist

Overview

Support core People Operations processes across the employee lifecycle and act as a reliable partner to employees, managers and cross-functional stakeholders across India and APAC.

What you'll do

• Manage day-to-day People Operations processes including onboarding, employee transfers, job and data changes, leave administration, compensation changes, benefits and terminations across supported locations.
• Process employee transactions accurately and ensure required approvals, documentation and system updates are completed within defined timelines.
• Use Workday, Greenhouse, Jira and other People systems to maintain accurate and timely employee data.
• Serve as a point of contact for routine People Operations queries, supporting employees and managers through email, Slack, Jira and other channels.
• Partner with People Operations, Payroll, People Business Partners, Finance, IT, Workplace, Talent Acquisition and other teams to support smooth execution of People processes.
• Support the implementation and localization of People processes across India and APAC.
• Maintain accurate employee records and support regular data audits and compliance checks.
• Develop a working understanding of applicable employment legislation and statutory requirements, particularly in India, and escalate potential compliance concerns appropriately.
• Support People Operations projects, including process improvements, system enhancements, testing, automation and documentation.
• Identify opportunities to simplify and improve day-to-day processes and contribute ideas to enhance operational efficiency and employee experience.
• Support the administration of employee benefits across India and APAC, including enrollment, employee queries, vendor coordination, reconciliations, audits and renewal activities.
• Handle sensitive and confidential employee information with appropriate discretion.

What you'll need

• Bachelor's degree or equivalent experience.
• 3–6 years of experience in HR/People Operations, preferably in a multinational or technology organization.
• Hands-on experience with employee lifecycle processes and Workday HCM.
• Good understanding of India employment practices and HR operations.
• Experience handling employee transactions and resolving routine operational issues with appropriate guidance and escalation.
• Strong organizational skills, attention to detail and ability to manage multiple priorities.
• Good written and verbal communication skills, with the ability to document processes clearly.
• Customer-focused and comfortable working with employees, managers and cross-functional stakeholders.
• Demonstrated ability to take ownership of assigned processes, work independently within defined guidelines and escalate matters appropriately.
• Willingness and ability to learn new processes, systems and regional requirements in a fast-paced, global environment.

Nice to have

• Exposure to UAT/testing.
• Exposure to APAC processes.
• Exposure to process improvement, HR systems, automation or operational excellence initiatives.

Details

• Location: Pune, India.
• Hybrid work model: 3 days a week from the Pune office.
• Applicants must have legal authorization to work in India on the first day of employment. Visa sponsorship is not available.