Platform Product Manager - Cloud Common Services (Atmos)

Overview

Own the roadmap and delivery for a defined set of platform capabilities within Cloud Common Services (CCS)/Atmos, Guidewire's "PaaS within SaaS" layer, treating platform infrastructure as a product for internal engineering teams and external insurer customers.

What you'll do

• Own the roadmap and backlog for one or more platform service areas within CCS/Atmos, such as deployment tooling, observability, Kubernetes-based compute, networking, or shared platform services, in alignment with the broader CCS product strategy.
• Develop a working understanding of the Guidewire Cloud ecosystem, the multi-tenant/hybrid-tenancy architecture, and the needs of both internal developer teams and external customers.
• Treat platform infrastructure as a product: identify friction in developer workflows and define capabilities that improve productivity, self-service, and time-to-value.
• Partner with Engineering, SRE/Operations, UX, and Enablement to discover, test, refine, and prioritize solutions.
• Write clear feature requirements and user stories with well-defined use cases and acceptance criteria.
• Contribute to roadmap planning by bringing customer insight, usage data, and operational feedback to prioritization discussions.
• Support the launch of new platform services and features; define success metrics, measure adoption and performance, and iterate.
• Be a power user of the platform capabilities you build.
• Communicate progress, trade-offs, and outcomes clearly to engineering teams and stakeholders.
• Embrace a culture of curiosity, innovation, and responsible use of AI, using emerging tools and data-driven insights to improve how you and your teams work.

What you'll need

• 6–10 years of overall work experience.
• A minimum of 1–2 years in Product Management (or a product-adjacent role such as technical program management, solutions engineering, or platform engineering with product responsibilities).
• Experience working on platform, infrastructure, or developer-facing products, as a product manager or in a technical role (engineering, SRE, DevOps, solutions/technical program management) with a demonstrated interest in moving into product management.
• Solid understanding of AWS services and cloud-native architectures.
• Understanding of containerization and container orchestration (Docker and Kubernetes) and the basics of running services at scale.
• Familiarity with core platform concerns such as CI/CD, observability/monitoring, networking, multi-tenancy, reliability (SLO/SLA), and cost awareness.
• Ability to translate customer and developer needs into clear requirements and acceptance criteria.
• Comfortable managing and prioritizing a product backlog and working in agile delivery cycles.
• Collaborates effectively with engineering and operations teams through design, development, testing, release, and maintenance.
• Uses data and customer feedback to inform decisions and measure outcomes.
• Communicates clearly with both technical and non-technical audiences.
• Eager to learn, take ownership, and grow into broader product strategy responsibilities.

Nice to have

• Exposure to identity and access management concepts (SAML, OIDC/OAuth 2.0, SSO, SCIM) and how they apply to platform services.
• Experience with load balancing and networking in cloud environments.
• AWS Cloud Practitioner (or higher) certification.
• Familiarity with Aha! and JIRA.
• Prior experience in a SaaS or enterprise software environment.

Details

• Location: Bangalore, India.
• Ability to travel up to 5% as needed.