Product Manager – Shopify Markets, E-Commerce

Overview

Product Manager to help evolve the e-commerce platform across emerging markets, starting with the East Asia Pacific region, guiding regional platform rollouts and growing the e-commerce channel. Based in Bengaluru, India, reporting to the Emerging Markets Expansion Director.

What you'll do

• Analyze consumer feedback and usage metrics to identify key consumer pain points.
• Co-develop the product vision and OKRs, own the roadmap for your product area, and oversee its execution with regional stakeholders, including Technical Product Managers, Solutions Architects and regional business teams.
• Track results towards goals by managing success metrics through tools, understanding drivers and detractors.
• Identify the controllable input metrics for your product area to achieve sustainable growth.
• Help define the A/B test backlog and build A/B testing plans, using insights to inform product enhancements.
• Present product plans, benefits and results to senior leadership, partners and other large audiences.
• Collect consumer data, internal data and external benchmarks.
• Assess external options (Shopify Apps) for features and capabilities that enhance the site experience.
• Work with engineering, design, analytics, marketing and commercial teams to provide cohesive product solutions.
• Track important e-commerce metrics and contribute to roadmap updates based on evolving business and consumer needs.
• Communicate progress and updates to partners across regions and departments.
• Partner with Engineering to track site performance and prioritise resolution of issues.
• Represent Product and Site Experience during Shopify implementations in select markets, working with System Integrators and local teams to ensure delivery.
• Manage daily project activities, including tracking progress, resolving issues and ensuring readiness for go-live.
• Provide support for training and documentation to ensure smooth adoption by local teams.

What you'll need

• 7+ years of experience in product management.
• Consumer-centric mindset.
• Experience supporting digital commerce rollouts in emerging or complex markets.
• Familiarity with Shopify or similar platforms and experience working with third-party tools and integrations.
• Experience using data and insights to inform product development and guide product decisions.
• Ability to work across time zones and cultures.

Nice to have

• E-commerce or consumer-facing digital products experience.
• Understanding of regional market dynamics in EAP and SAMEA.

Details

• Location: Bengaluru, India (GCC Office, ITC Green Center).
• Full-time employment.
• Current LS&Co employees apply via their Workday account.