Product Manager

Overview

Own the end-to-end lifecycle of one or more solutions within CDW's Solutions portfolio, from customer discovery and solution definition through launch and continuous improvement, partnering with a Solution Owner.

What you'll do

• Define customer problem statements, target personas, use cases, business outcomes, and solution requirements through customer engagement and market research.
• Develop solution strategies, value propositions, business cases, and roadmaps aligned to customer needs and CDW priorities.
• Create and manage a prioritized backlog of solution enhancements, features, and capabilities.
• Lead solution development across Engineering, Delivery, Practice Areas, and Partner teams.
• Drive solutions through the defined lifecycle from discovery and planning through build, testing, launch, and continuous improvement.
• Ensure solutions are scalable, secure, commercially viable, and operationally ready for delivery.
• Define implementation guidance, delivery playbooks, reference architectures, reusable assets, and supporting documentation.
• Manage priorities, dependencies, risks, and tradeoffs while aligning diverse stakeholder groups.
• Gather customer, seller, and delivery feedback and translate insights into solution improvements.
• Leverage AI, automation, and reusable intellectual property to improve customer outcomes and delivery efficiency.
• Establish success metrics and measure solution adoption, customer impact, and business outcomes.

What you'll need

• Bachelor's degree or equivalent experience.
• 8+ years of experience in Product Management, Solutions Management, Presales, or related roles.
• Experience building enterprise solutions that combine technology, services, partner capabilities, and delivery models.
• Demonstrated ability to lead complex cross-functional initiatives without direct authority.
• Strong customer discovery, requirements definition, and problem-solving skills.
• Experience translating customer needs into scalable, repeatable offerings.
• Strong communication, facilitation, and stakeholder management skills.
• Ability to balance customer needs, business priorities, and technical feasibility.
• Experience working in fast-paced, ambiguous environments.

Nice to have

• Experience in one or more of the following: Artificial Intelligence & Automation; Cloud Platforms; Data & Analytics; Cybersecurity; Digital Workplace; Infrastructure Modernization.
• Experience with Design Thinking, Jobs-to-be-Done, Agile Product Management, or Lean Product Development.

Details

• Location: Bangalore, India.