Principal AI Engineer - Hybrid in Bangalore

Overview

Principal AI Engineer for Smartsheet’s AI platform in Bangalore, owning target-state system architecture for agentic workflows and partner-driven capabilities.

What you'll do

• Own target-state architecture for Smartsheet’s AI platform, including standards across Data, Agents, Knowledge Graph, and Context Graph.
• Set architecture for the agent harness and sub-agent framework (orchestration, lifecycle, hand-off contracts, Evals, and capability-tier classification).
• Design and own schema/ontology, ingestion and freshness pipelines, plus retrieval and grounding patterns.
• Build and maintain a reference agent framework reusable by other teams.
• Author a shared skills and tools library with interface contracts and a versioning model.
• Define deployment, security, and governance patterns from prototype to production and AI governance plane.
• Serve as primary technical lead for strategic technology partners and route early-access programs via evaluated prototypes.

What you'll need

• Deep, hands-on experience architecting production agentic systems on Databricks Platform and AWS Bedrock/AgentCore, plus MCPs.
• Experience with agent harness/orchestration design, sub-agent boundaries, tracing/observability (e.g., MLflow), and Evals.
• Experience with governance, Responsible AI, and cost/latency instrumentation at platform scale.
• Strong background in knowledge and context-graph systems, including ontology design, ingestion pipelines, and retrieval/grounding evaluation.
• Track record prototyping rapidly, shipping working software, and enabling adoption through demonstrated patterns.
• Experience designing reusable, versioned software interfaces (skills/tools/libraries) with clear contracts and promotion criteria.
• Legally eligible to work in India on an ongoing basis.

Details

• Location: Bangalore, India.
• Hybrid work arrangement stated in the job title.